Returns & Exchanges

We want you to love your eco-friendly laundry experience, which is why we offer a 60-day money-back guarantee if you are not completely satisfied with our products. If Earth Breeze isn't the right fit for your home, we will provide a full refund or exchange to ensure your sustainability journey continues smoothly.

1

Initiate Your Request

Contact our dedicated customer experience team via email with your order number and the reason for your return or exchange.

2

Receive Authorization

Our team will review your request within 24 hours and provide you with a return authorization number and a prepaid shipping label if applicable.

3

Package Your Item

Place the remaining product in its original cardboard packaging to maintain our plastic-free commitment and drop it off at any local postal carrier.

4

Process Refund

Once your return is received at our facility, we will process your refund to your original payment method or ship out your requested exchange within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing